Thread: New Torch won't operate after switch
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Old 03-22-2015, 01:33 PM   #7
aiharkness
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Default Re: New Torch won't operate after switch
See KB11320-How to perform a clean reload of BlackBerry 7.1 and earlier using BlackBerry Desktop Software for Windows That applies to using the Desktop Software.

You may also want to look at KB27956-How to recover a BlackBerry smartphone from any state which is an alternate method.
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