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tsac · 07-10-2015, 06:41 PM

Unless you have a defective battery and have tried a different one it may be a hardware issue.
Did you let the battery run dead before charging? drop the phone? get it wet or have it in a high humid room like a shower or sauna?

Before you send it in for repairs or replacement if still under warrantee borrow a battery and see if it helps.
You can also try going to a phone store and try to get them to let you try one. If that works then buy it and make sure the charge never goes below 25%

07-10-2015, 06:41 PM	#2
tsac BlackBerry God Join Date: Mar 2005 Location: Others run out when we run in Model: Z10 OS: Cheerios PIN: No Pin just a Tack Carrier: at&t Posts: 10,030	Re: Q10 Won't Turn On or Charge! Unless you have a defective battery and have tried a different one it may be a hardware issue. Did you let the battery run dead before charging? drop the phone? get it wet or have it in a high humid room like a shower or sauna? Before you send it in for repairs or replacement if still under warrantee borrow a battery and see if it helps. You can also try going to a phone store and try to get them to let you try one. If that works then buy it and make sure the charge never goes below 25% __________________ Z10 on BES Z10 on BIS
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