BlackBerry Forums Support Community - View Single Post - Q10 10.2.1.3062 Apps can not save or share files

tsac · 08-03-2015, 08:09 PM

A couple of thoughts.
Are you on a corporate blackberry? if so it may be restricted by policy

How large are the files your trying to send or save? there are limits in this also.
As for photos. not all are compatible with a BB OS.

The following picture formats are supported:
TIFF
PNG
JPG
BMP
GIF

Documents

The following document formats are supported:
XLS
PPT
PPS
DOC
PDF
RTF
TXT

Additional info

https://developer.blackberry.com/dev...b_devices.html

Another issue may be the amount of memory free either on the installed storage card or the SIM. Too many apps will cause many issues.

08-03-2015, 08:09 PM	#2
tsac BlackBerry God Join Date: Mar 2005 Location: Others run out when we run in Model: Z10 OS: Cheerios PIN: No Pin just a Tack Carrier: at&t Posts: 10,030	Re: Q10 10.2.1.3062 Apps can not save or share files A couple of thoughts. Are you on a corporate blackberry? if so it may be restricted by policy How large are the files your trying to send or save? there are limits in this also. As for photos. not all are compatible with a BB OS. The following picture formats are supported: TIFF PNG JPG BMP GIF Documents The following document formats are supported: XLS PPT PPS DOC PDF RTF TXT Additional info https://developer.blackberry.com/dev...b_devices.html Another issue may be the amount of memory free either on the installed storage card or the SIM. Too many apps will cause many issues. __________________ Z10 on BES Z10 on BIS Last edited by tsac; 08-03-2015 at 08:10 PM..
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