BlackBerry Forums Support Community - View Single Post - Cingular rolls out BIS 2.0 & Unl Price drop!

johnfromphilly · 06-12-2006, 03:58 PM

OK...
Just got off with Blackberry tech support @ Cingular- he had me go to "host Routing Table" and click "Register Now".

That fixed it immediately...BUT..he said he had to fix the problem on his end first. I asked if it was something that could get fixed without calling in and he said no.

He also said they have been slammed all day for lots of issues but this is the first call on this and the first he had heard of the new plan being available. He knew of the plan but had not heard it was available. Admitedly, he is in tech. support, not sales so he is not as close to plan info.

So get calling if your browser is not working.

Ask specifically for Blackberry tech support, do not waste your time with the basic CS.

Good Luck!

06-12-2006, 03:58 PM	#355
johnfromphilly CrackBerry Addict Join Date: Nov 2005 Location: SE PA thus the name^^ Model: 9800 PIN: eapple and ham pizza is good Carrier: AT&T Posts: 983	OK... Just got off with Blackberry tech support @ Cingular- he had me go to "host Routing Table" and click "Register Now". That fixed it immediately...BUT..he said he had to fix the problem on his end first. I asked if it was something that could get fixed without calling in and he said no. He also said they have been slammed all day for lots of issues but this is the first call on this and the first he had heard of the new plan being available. He knew of the plan but had not heard it was available. Admitedly, he is in tech. support, not sales so he is not as close to plan info. So get calling if your browser is not working. Ask specifically for Blackberry tech support, do not waste your time with the basic CS. Good Luck! __________________ -------------------------------------------- "World Champions. World F---ing Champions"...Chase Utley. As heard by my 6 and 8 year old sons.
Offline