Since the overall documented research is inconclusive, there isn't much concrete to suggest that headset use is safer than holding the device to your ear, at least to my knowledge. If anyone else has seen something significant, chime in.
Back in the days of the 3 watt brick phones, this probably would have had a little more traction. More wattage= more protential exposure to radiation. Modern handsets run at .6 watts, significantly less "juice".
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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