[ZeroKool]

This is some what related to a past post to which there is NO anser for. Not even RIM has a solution.

Search here for "external email" Post is under user pauuu

Anyones input would be most helpful on this one.

PROBLEM:

Win2k3 / 3.0 pentium / 3gigs
NEW 4.1 BES. 2 users
Domino 7.1. / Mail server seperate.

Moved USER from old BES to new BES. Everything worked fine for 1day. The next day USER started getting Delivery failure messages while sending from handheld to external email address.

(This is same concept as the previous post, but different errors. USERS with mailing problems are in the same company and now on the same BES)

Mail failure:
Delivery Failure Report

Your message: Testing the messages
was not delivered to: "John Doe" <jdoe@servicesource.com>
because: Error transferring to smtp-sfo-inap.SERVICESOURCE.COM; SMTP Protocol Returned a Permanent Error 550 <john_doe2/xxx@default.com> ...Relaying denied

(the /xxx are the initials of the domino server)

I have tested the smtp for both domains. Everything is clean. Can send and receive all day long. I'm not a Domino Admin but I wonder if SERVICESOURCE.com is rejecting the email because of the john_doe/xxx@default.com

Any help would be awesome.