My provider says this 507 error (and 105) has happened intermittently since the upgrade of service pack 1 on certain models not utilizing 4.0 OS. I'm on 3.7 OS per our corporate policy. The Service pack 1 occcurred a couple of months ago now. My service provider has supposedly notified RIM in February providing examples of issue including actual customer devices. They tell me RIM's response: upgrading to 4.0 will resolve issue - data cannot be retrieved though.
Thanks RIM (and my provider) for making your users aware this is a known issue. Yes I should have backed up... Still would have been nice customer service to acknowledge this issue was known potential by-product of service pack 1!
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