[wpstech]

we have bought several new blackberries. One the browser is working and always has. Two had a browser icon a month ago but it has disappeared this week. Three is new - got this week - browser icon missing and nothing tech support has done has made the slightest change to the problem.

Blackberry RIM says it is Sprints and Nextel's problem. Sprint says it is RIM's problem. Nextel has not weighed in yet. Has anyone a clue to what is going on here and how to resolve it?

On Two the browser is listed under service book. On Three the browser software is installed but is not there under the service book. Sprint has been "working on this" for four days.