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Old 08-08-2007, 05:59 PM   #26
John Clark
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Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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1. Install Desktop Manager 4.2 SP2 to the PC.
2. Download and install the OS to the PC (BB not plugged in during this)
3. Delete vendor.xml located in c:\prorgram files\common files\research in motion\apploader
4. Plug in BB and run Desktop Manager. You should be prompted to upgrade.

These instructions are posted in every OS sticky thread in all the forums. Removing the vendor.xml file is usually for loading OS's from other carriers to your BB. This sounds like a vendor.xml file problem.
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