So lemme see if I understand...
- JoeUser (or his kid) locks the BB due to 10 incorrect passwords
- Device is now locked and erased
- JoeUser gets prompted for a new password automatically
- JoeUser gives himself a new password; device is unlocked but no data. Phone can still be used normally.
- JoeUser then calls the BlackBerry Overlord to queue up EA on the server side so he can resume using the device
- EA ensues & completes; and life returns to normal
Sound about right to ya'll?