[dpeters11]

I have a user that can send to an external address, but not inside the domain. He gets Unlisted Message Error. We tried resending the service book, regenerating the encryption key, and taking the battery out. We deleted him from the bes completely, removing BES info from his mailbox, wiped his unit then reactivated.

He gets the same issue. He does have send as rights (and was able to send an email to a gmail account), but replying or new message inside our domain fails.

He has an AT&T 8300 running 4.2.2.89.

4.1.4.16 is our BES, and have Exchange 2003 SP2.

No other users have reported this issue, and I was able to send an internal message on my 8830. He was able to send internal mail yesterday. He gets new incoming mail fine.

Just got another report, same issue. The user that just reported the issue is on a different PO, same carrier, AT&T. I have had several other AT&T users send me mail from their Blackberry and it came fine, even users on the same PO as a user that is not working.