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luisks · 04-03-2008, 11:47 AM

Gentleman,

I'm having problems on MDS Runtime activation. I've configured my BES and MDS connection services at the right ports aparently it is working fine. But when I try to activate the MDS Runtime at the device, it stops at 33% and the server log is:
Failed to push message to device. | DevicePIN=2066929C; AppName=systemmessages; MsgType=ACK; MsgID=5052; AckStatus=NACK; BundleStartID=5002; BundleEndID=5044; BundleSize=25; Exception=Unreachable device PIN specified.;
net.rim.wica.ag.services.connector.ConnectionExcep tion: Unreachable device PIN specified.
The fact is that my BES is behind a ISA firewall and I thought the problem should have something to do with the firewall. Is it right ? Do you recomend it to be outside the firewall ?

Thanx in advance for your help.

Luis Claudio

04-03-2008, 11:47 AM	#1
luisks New Member Join Date: Mar 2008 Model: 8310 PIN: N/A Carrier: Claro Brasil Posts: 1	Unreachable device PIN specified. Please Login to Remove! Gentleman, I'm having problems on MDS Runtime activation. I've configured my BES and MDS connection services at the right ports aparently it is working fine. But when I try to activate the MDS Runtime at the device, it stops at 33% and the server log is: Failed to push message to device. \| DevicePIN=2066929C; AppName=systemmessages; MsgType=ACK; MsgID=5052; AckStatus=NACK; BundleStartID=5002; BundleEndID=5044; BundleSize=25; Exception=Unreachable device PIN specified.; net.rim.wica.ag.services.connector.ConnectionExcep tion: Unreachable device PIN specified. The fact is that my BES is behind a ISA firewall and I thought the problem should have something to do with the firewall. Is it right ? Do you recomend it to be outside the firewall ? Thanx in advance for your help. Luis Claudio
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