[KuJaX]

Okay, so I have a brand new pearl. I have had it for a little over a month now and never dropped it or abused it in any way. Its been extremely well taken care of. Right now, whenever I have it in my pocket and pull it out, half the time the back panel is a little bit up. What I mean is that normally you would have to push down the locking mechanism at the bottom of the phone on the back (chrome piece), push it down, and then push up on the back panel to get it loose. Well, that chrome piece that you have to push down doesn't have to be manually pushed down. I can close the back piece tight, and then just push a little pressure in the upward motion on the back panel and it comes up. It is as if the chrome piece isn't grabbing the back panel.

I have removed the battery, cleaned everything incase dust was getting in the way, and same thing.... barely push up on the back panel and it becomes dislodged and pushes up and finally off. Any suggestions? Is this normal?