BlackBerry Forums Support Community - View Single Post - Apple's iPhone has half the failure rate of RIM's BlackBerry in the first year of use

kjjb0204 · 11-27-2008, 10:23 AM

I would also argue that BB devices are a little more complex to set up and customize compared to the iPhone, so when new BB users get it and can't figure it out, they report it as broken and return it, artificially inflating the repair and return figures. Apple definitely has made a good device and made it easy for anyone to set up. That said, I love my BB and would never go to an iPhone.

11-27-2008, 10:23 AM	#11
kjjb0204 BlackBerry Extraordinaire Join Date: Jul 2007 Location: USA Model: 9630 Carrier: VZW Posts: 1,813	I would also argue that BB devices are a little more complex to set up and customize compared to the iPhone, so when new BB users get it and can't figure it out, they report it as broken and return it, artificially inflating the repair and return figures. Apple definitely has made a good device and made it easy for anyone to set up. That said, I love my BB and would never go to an iPhone.
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