Problem solved...bought a hearing aid.
Thanks all for your comments, I apologize that I have been away and not replied. I have tried reseting the volume in profiles, tried a bunch of pre-loaded ringtones, jacked up the speaker volume, but none of that works. It is interesting that the speaker is plenty loud during a call or when playing video, but not when the phone is ringing. Are there downloadable ringtones that start out loud, and therefore would play louder than the preloaded tones?
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