[imccoy]

I have a user that is having a couple of problems with his 8700c BB. He is getting an 'Uncaught exception process net_rim_bb_messaging_app(100) killed due to message queue overflow' error when trying to do anything with email. And an 'uncaught exception java lang error' every time he pulls the battery to reset it.

It seems the solutions in other threads deal with 3rd party programs and he hasn't loaded any. He's needing a solution ASAP because the unit is useless. Any help is greatly appreciated.