Quote:
Originally Posted by nobody7290
On the BES, delete the user, and also choose to delete the user information from exchange. This will delete the wireless backup - all user settings, stored passwords, browser bookmarks etc.
Then activate the user again.
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There is no device backup on the mail server. The backup is stored in the BES database and might take a few minutes to remove all entries with BES 5 as it is a queued task.