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cedaniels3 · 01-17-2009, 06:52 PM

Greetings,

I am running into an issue that I am at a loss to resolve.

I purchased two smartphones one for my wife and a Storm 9530 for myself. I was able to setup my Time Warner Roadrunner account with relative ease and messages get to my device quickly even with Outlook running.

I returned the smartphone I purchased for my wife (real long story) and got her a Storm 9530, for the same reason - being able to get Time Warner Runner account email.

Here is the problem: We set up her email similar to mine (separate email account), messages are hitting the correct server and Outlook, but not hitting the device.

I have checked all of the device settings (that I am aware of) and they all match my device.

Before I get on the phone with Verizon or worse Time Warner any insight into this issue will be greatly appreciated.

01-17-2009, 06:52 PM	#1
cedaniels3 New Member Join Date: Nov 2008 Location: Los Angeles, CA Model: 9530 OS: v4.7.0.75 PIN: N/A Carrier: Verison Posts: 2	Time Warner Roadrunner Email Settings Please Login to Remove! Greetings, I am running into an issue that I am at a loss to resolve. I purchased two smartphones one for my wife and a Storm 9530 for myself. I was able to setup my Time Warner Roadrunner account with relative ease and messages get to my device quickly even with Outlook running. I returned the smartphone I purchased for my wife (real long story) and got her a Storm 9530, for the same reason - being able to get Time Warner Runner account email. Here is the problem: We set up her email similar to mine (separate email account), messages are hitting the correct server and Outlook, but not hitting the device. I have checked all of the device settings (that I am aware of) and they all match my device. Before I get on the phone with Verizon or worse Time Warner any insight into this issue will be greatly appreciated.
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