Thread: DST Upgrades
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Old 08-07-2007, 09:20 AM   #601
pauljohnson
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Smile XML document must have a top level element error

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Does anyone know of a solution to this? We are having the same problem.

Thanks,

Paul




Quote:
Originally Posted by thomas.fischer View Post
Hi,

we try to poll the DST Patcher to our devices wireless but got a problem.
We´ve configured the software configuration as described from RIM and the Config File is also fine and assignable to users.

We´re using BES 4.1.1 SP2 and get the following error messeage in the POLC Log:

[40000] (02/19 10:24:08.034):{0x1E40} RequestHandler::PollForMissingApps: Starting Poll For Missing Apps.
[20000] (02/19 10:24:08.143):{0x1E40} Syntax error in vendorxml line 0, column 0. Reason: XML document must have a top level element.
[20000] (02/19 10:24:08.143):{0x1E40} Syntax error in devicexml line 0, column 0. Reason: XML document must have a top level element.
[40000] (02/19 10:24:08.143):{0x1E40} RequestHandler::PollForMissingApps: Completed Poll For Missing Apps, elapsed time 0 seconds.

Does anybody got a solution or a tip what the problem is ?

Thank you very much and cheers,

Thomas
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