BlackBerry Forums Support Community - View Single Post - Outlook contacts/calendar sync stopped working

BillPierce · 09-16-2016, 01:42 PM

For the past two years I've been able to sync my Outlook contacts and calendar from my desktop to my BB Q10 using BlackBerry Link.

However, for the past three days when I try to sync, I receive the following error: "Unable to access local folders." Additionally, if I go to the settings in BlackBerry Link for configuring Contacts and Calendar, the "Folders to Sync" setting is blank and there is no dropdown box to select the correct folder.

I'm currently running Windows 10 and Outlook 2016; originally it was Windows 8 and Outlook 2010. There were no problems with any of these until now.

I tried uninstalling and reinstalling the latest version of BB Link (kind of a pain to reconfigure), but the problem continues.

I've become very dependent on having my Outlook calendar and contacts on my phone. I need to be able to resolve this issue.

09-16-2016, 01:42 PM	#1
BillPierce New Member Join Date: Apr 2016 Model: Q10 PIN: N/A Carrier: Rogers Posts: 12	Outlook contacts/calendar sync stopped working Please Login to Remove! For the past two years I've been able to sync my Outlook contacts and calendar from my desktop to my BB Q10 using BlackBerry Link. However, for the past three days when I try to sync, I receive the following error: "Unable to access local folders." Additionally, if I go to the settings in BlackBerry Link for configuring Contacts and Calendar, the "Folders to Sync" setting is blank and there is no dropdown box to select the correct folder. I'm currently running Windows 10 and Outlook 2016; originally it was Windows 8 and Outlook 2010. There were no problems with any of these until now. I tried uninstalling and reinstalling the latest version of BB Link (kind of a pain to reconfigure), but the problem continues. I've become very dependent on having my Outlook calendar and contacts on my phone. I need to be able to resolve this issue.
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