I have the SOLUTION, its a super EASY upgrade. It's 100% reliable, and I've been using it a week with 10x better funcionality, stability, speed, features, and ease. It does cost a small amount of money but is WELL WELL worth it. The upgrade is available via cingular and is called a 8700c, go buy it now, you will thank me. if you're scared you'd be making a huge mistake you'll regret, goto cingular, buy the thing and sign up for a new number, if you hate it, return it(you'll be completely refunded, and won't pay an account termination as long as its in 30 days) and if you love it then port your number over and cancel verizon. I have no doubts that within 5 days you'll already have completely changed over.