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MattT123456 · 12-07-2010, 10:10 AM

We had a case on this recently (some users saw delayed messages, some were unaffected). We have Exch 2010 SP1, and ever since that patch was applied, things haven't worked correctly.

Well, it turns out, Blackberry is aware that there is an issue and they are "actively working with Microsoft on a fix", but no ETA.

They're clearly not publishing this as an active issue, but t.Support admitted that it was known (it only took a 5 hour call this time around to find this out).

The workaround was as indicated, move the affected users to a static message agent for now.

12-07-2010, 10:10 AM	#5
MattT123456 New Member Join Date: Dec 2010 Model: 9650 PIN: N/A Carrier: Verizon Posts: 4	Re: Message delays on BES 5.0.2 We had a case on this recently (some users saw delayed messages, some were unaffected). We have Exch 2010 SP1, and ever since that patch was applied, things haven't worked correctly. Well, it turns out, Blackberry is aware that there is an issue and they are "actively working with Microsoft on a fix", but no ETA. They're clearly not publishing this as an active issue, but t.Support admitted that it was known (it only took a 5 hour call this time around to find this out). The workaround was as indicated, move the affected users to a static message agent for now.
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