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AlanM · 08-06-2007, 10:14 AM

Only update I have is that RIM wants me to run Performance monitor for a day and give them the logs. I can give them the logs without running PerfMon, 100% Processor and almost no memory.

The BES servers have 4 GB of RAM, once the BES Controller starts (and the BlackberryAgents) the processor hits 100% and the RAM starts going down. Once RAM as been reduced to < 1GB (takes about 30 minutes), the processor settles down to a reasonable level. If the BES Server is allowed to run the memory will still drop, but at a much slower rate and the Virtual memory will decrease till there is nothing left. Only thing left to do is restart the BES Controller and start the process over.

Looking more into Zenprise and Boxtone to find out more what is happening in the background.

RIM said they are able to reproduce the problem and have developers working on it. No solution time known.

Alan

08-06-2007, 10:14 AM	#10
AlanM Talking BlackBerry Encyclopedia Join Date: May 2005 Location: Huntsville, AL Model: 9930 Carrier: Verizon Posts: 335	Only update I have is that RIM wants me to run Performance monitor for a day and give them the logs. I can give them the logs without running PerfMon, 100% Processor and almost no memory. The BES servers have 4 GB of RAM, once the BES Controller starts (and the BlackberryAgents) the processor hits 100% and the RAM starts going down. Once RAM as been reduced to < 1GB (takes about 30 minutes), the processor settles down to a reasonable level. If the BES Server is allowed to run the memory will still drop, but at a much slower rate and the Virtual memory will decrease till there is nothing left. Only thing left to do is restart the BES Controller and start the process over. Looking more into Zenprise and Boxtone to find out more what is happening in the background. RIM said they are able to reproduce the problem and have developers working on it. No solution time known. Alan __________________ AlanM Exchange\Blackberry Admin 4 - BES Servers (5.0.3), ~1500 BB Users, and a headache. War Eagle!!
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