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Originally Posted by blackberet
I know the current version of PocketMac for BlackBerry has some bugs to work out." It goes on to say the next version should have "a much smoother user experience". By the time it comes out, though, I hope SyncAgain from EpiCad comes out with its standalone software so I never have to deal with PocketMac again.
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When PocketMac got licensed by RIM and became free, there was a likely big surge of users that overwhelmed their tech support. So you may have to bear with them until the new release.