www.blackberry.com\integrate from your BlackBerry browser. You will have to type in most of your creds (Logins and passwords)
You could also try
https://consumersupport.webapps.blac....php?page=form from a PC or computer to check each account. Associated KB article
KB33444
EDIT: Have two more reports of Verizon subs in PA without BIS as well, may be a part of a larger issue.