Check make sure the DATA service is active, recreate account at the BES and SYN up. If you can't activate thru BES, then reset master switch and force the BB to register to the wirelss provider.
I'm using BES GW 4.1.6, it is very plainful when BB don't SYN up. Most of the BES are running EX or DO.... GW is the minority or stepchildren at RIM.
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