[aiharkness]

For me, restarting hasn't solved the backup problem even temporarily. That is consistently broken except that one time I disabled device and media card encryption.

I have other issues that together with other information from the forums really makes me think the backup problem is on the device side and probably would be fixed with a clean OS install. But, as I say, I don't want to do that myself at this point.

However, that said, there are weird problems with Link that people have that other people with similar situations do not have. Before the backup problem with backup Link worked perfectly with Win10 while many others were swearing up and down that Link doesn't work with Win10. It's just a mess that isn't going to get better. Make the best of what you can.
Posted via BlackBerryForums.com Mobile