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Dubdub · 06-13-2012, 12:55 PM

Once again, did you do the things I suggested above: No where did I suggest a security wipe or OS update.

Have you called your carrier to make sure the BB data is properly set up and activated on your account?

Have you checked out our FAQ?

If the phone is an upgrade from a previous BB, did you log into BIS and change the IMEI and PIN to that of the new device? - Is this a replacement or a new account?

Have you resent the service books and done a battery pull?

06-13-2012, 12:55 PM	#7
Dubdub Appleinator Join Date: Nov 2005 Location: New Hampshire Model: App6+ OS: AJBR549 PIN: Ask Carrier: ATT & Verizon Posts: 20,038	Re: email setup Once again, did you do the things I suggested above: No where did I suggest a security wipe or OS update. Have you called your carrier to make sure the BB data is properly set up and activated on your account? Have you checked out our FAQ? If the phone is an upgrade from a previous BB, did you log into BIS and change the IMEI and PIN to that of the new device? - Is this a replacement or a new account? Have you resent the service books and done a battery pull? __________________ -->>BB FAQ -->>Stinsonddog's Tip Site! -->>Twitter If someone helps, tell them by clicking the Thanks button.!! Last edited by Dubdub; 06-13-2012 at 12:57 PM..
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