Quote:
Originally Posted by takeshi
Wouldn't vendor/publisher refer to the software company?
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Yes, of course it does refer to the software company.
I could just put "Blackberry" or "RIM" but the form states "name", and the IT department will likely come back and say, yeah, WHO should we call in case software x interferes with software y.
And I might be willing to put just "Blackberry Customer Service" if I found a customer service number, but the contacts page lists no such thing that I saw -- a sales service telephone number to sell customer service programs, yes, but not a generic number, since Blackberry (quite reasonably, I think) clearly considers these many forums to be the frontline of customer service.