BlackBerry Forums Support Community - View Single Post - Sprint EVDO bad? Or is the 8830 not tweaked enough?

sergtech · 09-10-2007, 01:53 PM

Just moved from Verizon BB 7130e (EVDO) to Sprint BB 8830 (EVDO). I'm having a horrible time getting a solid EVDO signal and keeping it for longer than a minute on the Sprint 8830 (this is location independent) . I'm no stranger to Blackberry. I actually support them in an enterprise environment. I have also had every model from the 957 to the current 8830. So I know what they normally need to work right. I have contacted 1st tier Sprint tech support but got a dunce. I'm wondering if there is something I'm missing or Sprints EVDO on the BB is buggy. My config is listed below.

Sprint Blackberry 8830
Device Software Version: 4.2.2.123 (Platform 3.0.0.64)
Desktop Software Version: 4.2.2.14
Signal: -87 dBm to -92dBm (average)

Issue: will not maintain a solid EVDO connection no matter where the device is used.

09-10-2007, 01:53 PM	#1
sergtech New Member Join Date: Apr 2006 Model: 8830 Carrier: Sprint Posts: 4	Sprint EVDO bad? Or is the 8830 not tweaked enough? Please Login to Remove! Just moved from Verizon BB 7130e (EVDO) to Sprint BB 8830 (EVDO). I'm having a horrible time getting a solid EVDO signal and keeping it for longer than a minute on the Sprint 8830 (this is location independent) . I'm no stranger to Blackberry. I actually support them in an enterprise environment. I have also had every model from the 957 to the current 8830. So I know what they normally need to work right. I have contacted 1st tier Sprint tech support but got a dunce. I'm wondering if there is something I'm missing or Sprints EVDO on the BB is buggy. My config is listed below. Sprint Blackberry 8830 Device Software Version: 4.2.2.123 (Platform 3.0.0.64) Desktop Software Version: 4.2.2.14 Signal: -87 dBm to -92dBm (average) Issue: will not maintain a solid EVDO connection no matter where the device is used.
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