BlackBerry Forums Support Community - View Single Post

njmooneyham · 12-05-2009, 09:44 PM

My wife recently purchased an 8800 from a business that was upgrading their phones. We were given instructions using the second method and everything seemed to work fine until we tried to access the phone once it "locked" itself. The password we were given doesn't work, nor does the one we were asked to create when we reconfigured the IT policy. Any idea how we can access the phone now that we are locked out?

12-05-2009, 09:44 PM	#441
njmooneyham New Member Join Date: Dec 2009 Model: 8320 PIN: N/A Carrier: att Posts: 1	Blank IT Password Please Login to Remove! My wife recently purchased an 8800 from a business that was upgrading their phones. We were given instructions using the second method and everything seemed to work fine until we tried to access the phone once it "locked" itself. The password we were given doesn't work, nor does the one we were asked to create when we reconfigured the IT policy. Any idea how we can access the phone now that we are locked out?
Offline