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Originally Posted by pspiegel
i guess the orders that have shipped were automatically processed via computer.. for some reason mine has gone for manual processing, and they are working on orders from the 15th...
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I think it's not a matter of manual processing. The West Coast internet sales dept is backed up. So, while the East Coast guys are getting their phone shipped right away, we in the West Coast have to wait for this 2 or 3 day backlog.
I actually had to go on a business this Wednesday. So, what I did was cancel the internet order and called Tele Sales and order the phone there instead. It took me about half and hour and the tele sales operator wasn't very familiar with Blackberries plan options. But I did get the order and it is being shipped overnight today.
So, if you cannot wait the extra 2 days or so, call Tele Sales and order it from a live operator.
Good luck!
Paul