I had a chance to play with one a couple of days ago. The display is incredibly sharp and the touchscreen interface is very resposnsive. The lack inability to support Outlook e-mail is a show stopper for me, though.
As with the iPhone, I saw some cool functionality, but not enough to sway me from Blackberry.
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1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
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