When I talked to the rep tonight she said the SIM card is free if you are signing up for the global data plan.
It seems the people in the store were just unaccustomed to dealing with these sort of plans. So she said I should be able to go back and get the SIM for free if I sign up for the global email plan.
Gonna be a little while before I travel out of the country, so not a huge deal. No reason to pay the extra $20/month before I need to.
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