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14pups · 12-16-2005, 03:50 PM

Here's the deal:

TMO customer for years (5810, 7230, 7100).
On BES as well.

Bought the 8700c 2 weeks ago and cancelled T-Mobile service.

Realized the errors of my ways this week and had the 8700c unlocked by Cingular. Then re-established my account with TMO. Cancelled Cingular acct.

Popped my original TMO sim card in the handheld and bingo. Voice, email, web.

Prob: While on TMO BIS site attempting to "Change handheld" and type in the new IMEI number (the PIN number is already pre-populated) I get this error message:

"Handheld change failed. The handheld you are using is already assocated with another account".

My Cingular account is definetely cancelled as I cannot log into their website with my phone number. Can it be possible that Cingular cancelled my voice service but not the BlackBerry Service??

12-16-2005, 03:50 PM	#1
14pups Talking BlackBerry Encyclopedia Join Date: Jan 2005 Model: 9700 Carrier: T-mobile Posts: 258	T-Mobile > Cingular > T-Mobile Please Login to Remove! Here's the deal: TMO customer for years (5810, 7230, 7100). On BES as well. Bought the 8700c 2 weeks ago and cancelled T-Mobile service. Realized the errors of my ways this week and had the 8700c unlocked by Cingular. Then re-established my account with TMO. Cancelled Cingular acct. Popped my original TMO sim card in the handheld and bingo. Voice, email, web. Prob: While on TMO BIS site attempting to "Change handheld" and type in the new IMEI number (the PIN number is already pre-populated) I get this error message: "Handheld change failed. The handheld you are using is already assocated with another account". My Cingular account is definetely cancelled as I cannot log into their website with my phone number. Can it be possible that Cingular cancelled my voice service but not the BlackBerry Service??
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