Re: Default to Custom IT policy
Open a user, go to the polices tab. If you're assigning by group (ie the policy is assigned in the group), then you should see that Policy and Assigned To: Group Assigned. Then underneath that, the Resolved Policy Name.
Two rookie mistakes I made: #1 Thinking that the policy would be pushed out immediately, #2 Not actually saving the changes on the web page after each change.
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