BlackBerry Forums Support Community - View Single Post - Tried to remove IT Policy and asks for device password

projectpete19 · 01-12-2011, 08:03 PM

Hello,

I have an 8320 that I just bought and there is an IT policy on it. I have tried all the ways to remove it but I get stuck at a point where it asks for the device password before it will wipe it, this is NOT the same as the keyboard lock password.

is there any way to get past this password, I have even managed to re-install the OS but the IT policy is still on there.

01-12-2011, 08:03 PM	#1
projectpete19 New Member Join Date: Jan 2011 Model: 8320 PIN: N/A Carrier: chatr Posts: 1	Tried to remove IT Policy and asks for device password Please Login to Remove! Hello, I have an 8320 that I just bought and there is an IT policy on it. I have tried all the ways to remove it but I get stuck at a point where it asks for the device password before it will wipe it, this is NOT the same as the keyboard lock password. is there any way to get past this password, I have even managed to re-install the OS but the IT policy is still on there.
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