Quote:
Originally Posted by scotthwilliams
I just spent 2 hours with T-Mobile support to fix a trackball that would not move the cursor down.
They had me restore the software to factory settings by going into OPTIONS/SECURITY/WIPE HANDHELD.
WARNING -- DO NOT DO THIS!!!!
It does not work, and you spend an hour restoring your unit with the data backed up (hopefully backed up)
The simple answer I found and applied from another forum -- just wipe the trackball with a lint-free cloth moistened with any of the following solvents to remove skin oils from the ball and internal rollers...
1) denatured alcohol
2) rubbing alcohol
3) Window Cleaner (Windex, Invisible Glass actually is denatured alcohol base)
4) Vodka -- this helps the USER as well. 
Seriously, save the time on the phone and just wipe the ball ensuring complete 360 degree surface coverage about once per month. |
Don't carry the device in your pocket. that is where it picks up the dirt and lint.