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Originally Posted by BGCapt10
One other thing the Data Support Team told me to do once I was activated was to go under the HRT under options. Click on the first entry and do a "Register Now".
-David
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Thanks for the advice, didn't help. I still don't see 1XEV on my home screen. It looks like I may have to call VZW back.
I had the BroadbandAccess Connect added to my account, then downloaded the desktop manager software v4.1, then installed the firmware upgrade. I then did both a *228/2 and a *22899, followed David's advice above and registered the first entry in the HRT, have removed the battery several times and still do not get the 1XEV on my home screen.
Does anybody see any steps I am missing before I call tech support? I bet they're getting hit with a lot of calls today, the vast majority from BBForum community members!