BlackBerry Forums Support Community - View Single Post - OpenMsgStore Failed

SullyBES · 03-13-2012, 01:13 PM

Okay I think we are getting somewhere now-- On the exchange 2003 machine, I found an event log error indicating the following:
Event Type: Error
Event Source: MSExchangeIS
Event Category: General
Event ID: 9646
Date: 3/13/2012
Time: 10:44:25 AM
User: N/A
Computer: FN-EX1
Description:
Mapi session "/o=Corp1/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=BES Admin0ab" exceeded the maximum of 32 objects of type "session".

I'm not sure why that was never a problem before with our old BES server (does BES Express do something differently in terms of MAPI sessions, or perhaps it is related to the BES Admin account being moved to exchange 2010?). Anyways, there is a registry setting that I can set to increase the number of MAPI sessions on exchange 2003, but it requires restarting the IS, which I cannot do until tonight. I will test that out and report back.

03-13-2012, 01:13 PM	#8
SullyBES New Member Join Date: Feb 2012 Model: 9700 PIN: N/A Carrier: AT&T Posts: 14	Re: OpenMsgStore Failed - all of a sudden! Okay I think we are getting somewhere now-- On the exchange 2003 machine, I found an event log error indicating the following: Event Type: Error Event Source: MSExchangeIS Event Category: General Event ID: 9646 Date: 3/13/2012 Time: 10:44:25 AM User: N/A Computer: FN-EX1 Description: Mapi session "/o=Corp1/ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn=BES Admin0ab" exceeded the maximum of 32 objects of type "session". I'm not sure why that was never a problem before with our old BES server (does BES Express do something differently in terms of MAPI sessions, or perhaps it is related to the BES Admin account being moved to exchange 2010?). Anyways, there is a registry setting that I can set to increase the number of MAPI sessions on exchange 2003, but it requires restarting the IS, which I cannot do until tonight. I will test that out and report back.
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