Re: RIM downtime survey
I would be interested to see how many folks say they're considering switching away from BlackBerry in a study that was not related to the outage compared to those that responded to your study. I'd wager that the percentages would be pretty close. I also think far fewer actually change than such a study indicates. Users may be "considering" a switch, but when it comes time to put down the tried-and-true BlackBerry solution they're so familiar with in favor of some trendy unknown solution I bet most don't ever actually make the change.
I've tried almost every new platform that's come along and I've always gone back to BlackBerry. Once I try the iPhone I can say I've tried 'em all.
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