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Old 05-07-2012, 11:06 AM   #1
barryem
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Join Date: Feb 2012
Model: 7100T
PIN: N/A
Carrier: Windstream
Posts: 6
Default App won't download

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I bought an app yesterday, for which I was sent a receipt. It failed to download. There was no error but the progress bar showed no progress for about 30 minutes. I finally cancelled it and I went beck to try it again today but it's no longer shown in my App World as either installed or uninstalled.

I just spent about 30 minutes trying to find some way to contact Blackberry about this with no luck. I never found a number, email address or chat for Blackberry App World support or anything that resembled it.

I really don't want to buy it again. I bought it because it was on sale and I didn't mind spending a dollar to see if it was something I'd like. But I did pay for it and I want it now that I've paid.

Does anyone have any suggestions on how to either get the app or get support from Blackberry about this?

Thanks,
Barry
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