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Originally Posted by KonTiki
Well Chris as much as this may seem a bit uneasy to you at the moment, I will tell you this, the people at this forum combined not only have much more technical knowledge than the whole Cingular staff but are generaly faster, friendlier and more reliable. I get all my help from the forums, the only times I have gone to VZW tech support have been for provisioning of the EVDO and replacement of a unit under warranty.
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Kontiki, you are right, there is a wealth of info here, and I have used much of it so far, but sometimes it's quicker to dial amn 800 number and ask a specific question to a human being. That doesn't mean you'll get the right answer, but when you do, it's nice.
-ck