[seidioseidio]

Originally Posted by mrcoolie

I am very unhappy with this company! I ordered this clip about a month ago
and recieved a defective clip...below is the emails that i have pasted about my experience with this company. I bought the clip because of the great reviews I read about in this forum...I sent them this email the other day:
i have yet to recieve my new clip!

David,

I sent the old phone clip back to the Seido Returns department. The tracking
shows that the package has been shipped. When should i expect the new clip to be
sent out?

I am pasting the Tracking confirmation from the USPS website:

Label/Receipt Number: 0103 8555 7498 1051 5531
Status: Delivered

Your item was delivered at 9:28 am on August 10, 2006 in HOUSTON, TX 77042.

So far I am very unsatisfied with my experience with Seido. I paid close to 40
dollars for a Blackberry phone clip and was sent a defective unit. I then had to
pay out of my own pocket to return the defective unit, it has been 7 days since
you guys have recieved the RMA package, and I have yet to hear from you.

I am also attaching any other previous emails that I have sent to you guys.

Viet

---- Viet <vble@charter.net> wrote:
> A package with a Click-N-Ship label created on usps.com containing the
following information is scheduled to be shipped on 08/09/2006.
>
> From:
> VIET LE
> 2624 MORGAN ANN AVE
> MANSFIELD TX 76063-3728
>
> Shipped to:
> SEDIO RETURNS
> RMA#R18307-24790
> 11152 WESTHEIMER RD
> #158
> HOUSTON TX 77042-3208
>
>
>
> Type of Service: Delivery Confirmation™
> Label Number: 0103 8555 7498 1051 5531
>
> To check on the delivery status of your package, please go to Track and
Confirm at USPS - The United States Postal Service (U.S. Postal Service).


Hi Viet,

You are absolutely correct - it should work perfectly with the phone facing
in, the way it was designed to work. Sounds like you have a holster with a
misplaced magnet set. The best thing to do is to fill out the quick form in
the following link and get a replacement. I apologize for the additional
hassle involved.



Please make sure you read the entire page before entering your information
and pressing "submit." Within a few days after that, you will receive an
RMA number with instructions about how to go about getting a replacement for
your defective product. If I can help you with anything else, please let us
know.


David

-----Original Message-----
From: [vble@charter.net]
Sent: Tuesday, August 01, 2006 2:47 PM
To: Seidioonline; ;
Subject: Re: Information About Your Order: 55747

Hello I received the holster I ordered from you last week. I have one
problem. The sleeper function only works when the blackberry is inserted
with the screen facing out. When I insert the blackberry with the speaker
side facing out the sleeper function does not work. You cannot hear the
phone ring when the speaker is covered, this also leaves the screen
vulnerable to scratches. Is this the way the product was designed? I have
read many reviews on this holster and it has pictures of blackberries
inserted in the holster with the speaker facing out. Please help.

Thanks
Viet Le
------Original Message------
From: Seidioonline
To: Viet Le
Sent: Jul 27, 2006 5:08 PM
Subject: Information About Your Order: 55747


Dear viet le,

We would like to inform you that your order 55747 placed on 7/26/2006
9:53:00 AM has been shipped.

If you have any questions or concerns, please do not hesitate to contact us.


Order Shipped Via: USPS Parcel Post

I will looked into it monday. Sorry for the problem.


David Chang
Seidio