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Old 05-31-2006, 11:42 AM   #13
Talking BlackBerry Encyclopedia
Join Date: Oct 2005
Location: NoVA
Model: 8320
Carrier: TMobile
Posts: 204

Thank you for contacting T-Mobile. My name is Agnes and it is my pleasure to assist you today with any issues related to our service.

I understand from your e-mail that you are enquiring about the $10 fee added on to the standard BlackBerry data plans when travel overseas. You would like to know if the $10 fee will include unlimited e-mail and web browsing. I am pleased to assist you with your concerns today.

For our Unlimited International BlackBerry, it includes:

" Monthly Charge: $19.99
" Unlimited International roaming
NOTE: Web browsing is not included. Applicable charges apply for all web browsing.
Customers can send and receive e-mail with no roaming charges as they travel internationally
" Customers must be on a BlackBerry rate plan or have the BlackBerry feature added to their voice plan.
" All accounts with this feature should be associated only with BlackBerry devices.
" This feature cannot be added to accounts that have any other type of data rate plan or data feature on the account.

If you require further assistance, please respond to this e-mail with your case number or you can call Customer Care at 1-800-937-8997. We have Customer Service Representatives available 24/7 to discuss your account.

Thank you for choosing T-Mobile, and allowing me the opportunity to assist you today.

With Regards,

Agnes F.
Customer Care Specialist
T-Mobile USA


There you go