That icon is a Browser Push message.
Go to Messages > View Folder and check your Browser Push and WAP messages. Delete them from there.
To reset your device: Options > Security Options > General Settings > Menu Key > Wipe Handheld.
Make sure you create a backup before this, otherwise you'll lose all of your data, contacts included.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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