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Old 11-17-2008, 09:33 AM   #8
tinagal177
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Join Date: Nov 2008
Model: 8310
PIN: N/A
Carrier: At&t
Posts: 1
Unhappy Help

The same exact thing is happening to me. I have tried to go to App loader/remove so I can delete BB mess... but its only shows the 3rd party app (such as games) there is no BB messanger to delete. Is there something I am missing?

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Quote:
Originally Posted by blackout626 View Post
Alright... I got it and it works. These are the steps I took:

1. Used App Loader to remove (delete) BB Messenger from my phone
2. After deleted, used App Loader to install it again
3. At this point, the Messenger program is totally new and empty. So I used the Backup/Restore application to Restore only the BB Messenger files

And it's back to perfect again... with the v4.5 Messenger and all my contacts/settings.

** The backup file I used to restore the Messenger info was one from BEFORE my OS update. I dunno if it makes a difference but I thought that would be safer.
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