Re: Desktop Manager will not connect/detect my BB
How could an issue with your cell phone "threaten to ruin your life"?? That's beyond bizarre and seemingly ludicrous. I get the point that you are frustrated with the device operation currently, but "ruining your life"? Please.
Spending "15 hours trying to chase down a solution" doesn't seem a very long time. You are giving up and saying that you are "defeated" after working on it for a such a short time. If that's the case, it must not really be that important after all.
And I'm pretty sure that no one "foisted" anything on you. The device was a choice. Updating the software was a choice.
Have you tried other computers? Have you tried wiping with JL_Cmdr? BBSAK?
And lastly, of course, this site isn't connected with RIM, so posting your rant here isn't likely to reach "RIM brass".
But good luck.