The killer for me was the total backup of data over the air, all the time. I've had to install a few programs on and I still dont yet have the same functionality. My big problem with the sidekick was the size and the OS though. And the camera, for a consumer "youth" device, the camera should be 10x better than it is.
If they can get the danger service on WM6 devices, RIM may have an actual competitor in the buisness sector.
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