The Solution to Calendar Sync problem
Ok, this one stumped ATT's support desk, so they connected me to RIM. I spent several hours methodically going through various tests with one of the support people. Eventually we turned on WebEx so he (and his colleagues) could see what was going on.
In the end, there was a corrupt calendar entry that prevented the Intellisync software from reading from the Microsoft Outlook Calendar (demonstrated by turning on and reviewing the PTTrace and tif logs). There were no other symptoms of corrupt calendar data (the 4.2 DM synched Calendar just fine and general use of Calendar worked fine).
We exported all the data out of the existing Outlook.pst file into a new one and directed DM 4.6 to look at the new pst file. Everything synched after that.
Anyone with a similar problem should go through the steps I outlined in the previous post first; most problems will be fixed by one of those steps.
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